Reference

Terms That Govern Your 44ac Account

These terms set out what you agree to when you open and use a 44ac account — covering deposits via bKash, Nagad and Rocket, how your wallet balance is managed, and what conduct keeps your account in good standing.

Account eligibility rulesbKash, Nagad, Rocket wallet termsWithdrawal and balance conditionsAccount suspension policyJurisdiction and access notice
44ac Terms That Govern Your 44ac Account
HOW WE APPLY POLICY

How 44ac Handles Your Account Under These Terms

These terms are not written to create friction — they exist so that every account, every wallet transaction and every payout decision follows a consistent, traceable process. Players in Dhaka and elsewhere in Bangladesh using bKash, Nagad or Rocket to fund their accounts can expect the same policy to apply each time. Where we make a decision that affects your account balance or standing, the basis for that decision sits within these terms.

Account Security

Your account is protected by OTP verification tied to your registered mobile number. Any login attempt from an unrecognised device triggers a re-verification step before access is granted.

Wallet Verification

Withdrawals are processed back to the same bKash, Nagad or Rocket number used for your deposit. We match the wallet number to your registered account before any transfer is approved.

Data Handling

Account data you provide during registration is held to verify your identity and process transactions. We do not share your personal details with third parties outside of what our privacy policy describes.

Terms Change Notice

When these terms are updated, a notice appears on your account dashboard at next login. The effective date of the revision is shown so you know exactly which version applies to your current activity.

TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear, or if you believe a decision affecting your account has been applied incorrectly, our support team is the right starting point. Raise your query with a clear account reference and the relevant transaction ID from your bKash, Nagad or Rocket app, and we can trace the detail on our end. We do not resolve disputes through social channels — use the direct contact paths below.

Live Chat Reach our support team through the live chat widget on the 44ac site. Have your account ID and any relevant wallet transaction reference ready when you connect.
Email Support Send a written query to our support email address listed in the account help section. Include your registered mobile number and the clause or transaction you are querying.
Help Centre The Help Centre in your account dashboard covers common terms questions — wallet limits, account suspension appeals and identity verification steps — before you need to contact us directly.

Common Questions About These Terms

The questions below cover what most people want to know before they commit to an account. If your question is not here, the Help Centre in your dashboard or our live chat team can clarify any clause directly.

Yes. These terms apply to every deposit and withdrawal method we support, including bKash, Nagad and Rocket. Each of those services also has its own processing rules that apply alongside ours.

If your account is suspended for a terms violation, we review the balance position as part of the process. Contact support with your account ID and transaction history to raise a balance query during a suspension.

No. These terms allow one account per person. Duplicate accounts linked to the same identity or mobile wallet may result in both accounts being suspended and balances held pending review.

A notice appears in your account dashboard the next time you log in after a terms update. The revised effective date is displayed so you can check what has changed before continuing.

Yes. Access to this platform and the services described in these terms depends on your local law and the eligible regions in which 44ac operates. Confirm that access is permitted in your location before using the platform.

Collect the transaction reference from your bKash, Nagad or Rocket app, then contact our support team via live chat or email. We trace the deposit against our records using that reference to resolve the discrepancy.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.