Reference

How 44ac Handles Your Personal Information

This Privacy Policy sets out exactly what data 44ac collects when you open an account, make a deposit via bKash, Nagad or Rocket, or contact our support team — and how we keep that data secure.

Account data protectionbKash, Nagad, Rocket payment dataCookie and device dataYour right to access and delete
44ac How 44ac Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct or remove the personal data we hold on your account, contact our support team directly. We handle privacy requests separately from general account queries so your request reaches the right person without delay. Response times depend on the complexity of your request and the volume we are handling at the time.

Live Chat Open the chat widget inside your 44ac account dashboard to submit a privacy request. Describe your request clearly and our team will confirm receipt and next steps.
Email Support Send your data request to our support address listed in the account help section. Include your registered phone number so we can verify your identity before making any changes.
Account Settings Some data preferences — including marketing communications — can be adjusted directly in your account settings without contacting support. Log in and check your profile section first.
HOW WE PROTECT YOUR DATA

Security, Cookies, Retention and Your Rights

We apply SSL encryption across every page of 44ac, which means data transmitted between your device and our servers — including your account login and any wallet verification steps — is protected in transit. Our cookie policy, account data retention schedule and your full list of rights are covered in the four points below. These practices apply wherever access to our platform is permitted under local law and eligible regions.

Account Security

Your account login is protected by OTP verification sent to your registered mobile number. We flag access attempts from unrecognised devices and notify you before granting entry.

Cookies and Device Data

We use session cookies to keep you logged in and analytics cookies to understand which sections of the lobby you visit most. You can block non-essential cookies through your browser settings at any time.

Data Retention Schedule

Account registration data is held while your account remains active and for a period after closure as required by applicable law. bKash, Nagad and Rocket transaction records follow their own statutory retention window.

Your Rights

You have the right to request a copy of your data, correct inaccurate records, or ask us to delete your account data where no legal obligation prevents it. Requests are handled through our support channels.

Common Questions About Your Privacy on 44ac

These are the questions our account holders ask most often about how their data is used, stored and protected on 44ac. If your question is not covered here, reach out through live chat or email and we will respond with the specific detail you need.

No. We record only the transaction reference and amount for your deposit history. Your bKash, Nagad or Rocket PIN is entered in your own banking app and never transmitted to or stored by 44ac.

Yes. Contact our support team via live chat or email with your registered phone number. We will compile and send you a summary of the personal data we hold on your account.

Retention periods depend on data type and applicable law in eligible regions. Payment transaction records are kept for their statutory period; other account data is deleted or anonymised once that obligation is met.

We do not sell or share your personal data with advertisers. We may share data with payment processors like bKash, Nagad and Rocket strictly to process your transactions, and with service providers bound by confidentiality agreements.

Submit a deletion request through live chat or our support email, including your registered phone number for identity verification. We will confirm whether a legal retention obligation prevents full deletion before proceeding.

We use session cookies for login continuity and analytics cookies to understand lobby usage. Non-essential cookies can be blocked through your mobile or desktop browser settings without affecting your account access.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.